JOB OBJECTIVE: To attain a career as a caregiver for the elderly that allows for meaningful work in a nurturing, ethical and active environment; that is, the goal is to achieve a position that values empathy and strong communication skills.
Volunteered at a children's hospital where interaction with young patients was vital to the fulfillment of the position. Volunteers need to be independent, flexible, and able to determine the needs and opportunities for patients.
As a volunteer, there were opportunities to provide comfort and support to children during one-on-one visits in their room when acting as a bedside visitor. In addition, provided comfort for patients, assisted with feeding, escorted patients to the playroom and obtained games for their enjoyment.
June 2014 - Present Customer Service Agent, Nike Sports Wear, Saint Joseph, MO
Working in a call center, retained knowledge regarding diverse products; became familiar with standard operating procedures that included the necessary skills for an effective talk-off; achieved these goals through superb communication skills and the ability to retain knowledge.
Achieved personal and professional goals by meeting deadlines, by achieving productivity standards, and by having a low talk time; regarding the latter, attained the goal while remaining calm under pressure.
Made important choices on a frequent basis and, in additon, became involed with policy-making goals where critical thinking skills identified an opportunity to make the organization function better.
May 2013 - April 2014 Waitress, Noah's Restauraunt, Saint Joseph, MO
Executed exceptional communication skills; utilized active listening skills when taking orders and repeated the orders back to customers to ensure accuracy; spoke clearly and concisely.
Took food orders and provided customers with information on ingredients when inquired; provided order information to the kitchen staff ensuring that any special requests by the customers were met.
Orwell Community College, Licensed Practical Nurse, September 2014 - Present
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